Customer Relationship Management Specialist

5 days ago

Quezon City, National Capital Region, Philippines beBeeData Full time ₱45,000 - ₱90,000
Job Title: CRM Administrator

Overview of the Role:


This role is responsible for managing sales teams in a CRM system, ensuring data integrity and accuracy. The ideal candidate will have hands-on experience with sales team management in a CRM module from HubSpot.


Key Responsibilities:


  • Configure and maintain sales properties, deal pipelines, automation workflows, and user permissions to support business processes.
  • Collaborate with sales and marketing teams to design and implement lead capture forms, email templates, and landing pages aligned with campaign strategies.
  • Monitor CRM performance and usage to ensure optimal system health, user compliance, and alignment with governance standards.
  • Oversee data synchronization between HubSpot (SalesHub) and NetSuite ERP, coordinating efforts with IT and sales teams to ensure data consistency and reliability.
  • Troubleshoot and resolve data integration issues using tools like Celigo or Workato and identify process enhancements to reduce manual effort.
  • Build and manage real-time dashboards in SalesHub to visualize sales funnel metrics, lead behavior, and revenue trends.
  • Deliver timely, actionable reports to stakeholders across sales, marketing, and operations for planning and performance tracking.
  • Collaborate with leadership to define key business metrics and evolve reporting frameworks as goals shift.
  • Lead data stewardship efforts within SalesHub, including deduplication, property management, and maintaining logical associations between CRM records.

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