E-Commerce Customer Relationship Management Specialist

3 days ago


Quezon City, National Capital Region, Philippines Golden ABC, Inc. Full time ₱288,000 - ₱384,000 per year

JOB PURPOSE

Responsible for doing campaign management for promotions (Targeted Promotion or Mass Media Promotion). This position focuses on, but not limited to, customer loyalty and rewards program. CRM Specialist should also be able to analyze the needs of the customers and suggest improvements to support the brand.

JOB DUTIES AND RESPONSIBILITIES

  • Responsible for the design, implementation and support of the Customer Relationship Management strategy.
  • Collaborates with business teams to create a loyalty and rewards program.
  • Makes sure that the customer database is correctly segmented in order to target marketing activities appropriately.
  • Responsible for the loyalty campaigns, right conceptualization to analysis which includes idea generation, proposal preparation, overseeing the production process, and execution.
  • Analyze market reports to determine what kind of marketing trends the business should respond to.

EDUCATION REQUIRED

Graduate of management, business administration, entrepreneurship or equivalent

EXPERIENCE

Minimum 2 year of related experience. Preferably with one (1) year experience in Retail Industry.

KNOWLEDGE

  • Knowledge and exposure to loyalty and rewards program
  • Understanding the market and suggest suitable promos to support the brand
  • Knowledge in all Microsoft Office Applications and not limited to new software applications.
  • Knowledge of various social media applications, mobile and desktop platforms; iOS, Android, Windows.

SKILLS

  • Good inter-personal skills and ability to build and establish highly satisfied customer relationships.
  • Good communication skills including written, oral and listening skills.
  • Good customer service skills.
  • Ability to see from and effectively communicate the customer perspective.
  • Keen to details.

ATTITUDE

  • Establish and maintain positive working relationships with others both internally and externally
  • Excellent time management skills and the ability to prioritize work
  • Flexible and results-driven

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php23, Php32,000.00 per month

Benefits:

  • Company events
  • Employee discount
  • Flexible schedule
  • Flextime
  • Free parking
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Promotion to permanent employee

Ability to commute/relocate:

  • Quezon City: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Do you have relevant knowledge and exposure to customer loyalty and rewards program?

Experience:

  • Customer Relationship Management or any relevant: 1 year (Preferred)

Work Location: In person



  • Quezon City, National Capital Region, Philippines Robert Brown Wear Inc Full time ₱1,000,000 - ₱2,400,000 per year

    Job Overview:We are looking for an E-commerce Specialist to drive sales growth and manage campaigns on major e-commerce platforms like Lazada, Shopee, and TikTok. The ideal candidate will oversee campaign enrollment, optimize product listings, and analyze performance to ensure we meet and exceed sales targets.Responsibilities:Campaign Management: Manage the...


  • Quezon City, National Capital Region, Philippines Simpletrade Solutions Inc. Full time ₱900,000 - ₱1,200,000 per year

    We're looking for an E-Commerce Specialist to join our Seller Success team. The role focuses on increasing Gross Merchandise Value (GMV) through effective sales strategies, customer engagement, and optimized product merchandising. If you're data-driven, customer-focused, and passionate about e-commerce growth, this role is for youWhat You'll DoDevelop and...

  • e-commerce

    3 days ago


    Quezon City, National Capital Region, Philippines Wilking Global Inc Full time $104,000 - $130,878 per year

    Duties:Oversee and manage all e-commerce activities in relation to sales, marketing, and product presentationDevelop and implement strategies to improve website traffic and sales conversionManage product listings and ensure accurate product informationConduct market research and competitive analysis to stay ahead of e-commerce trendsOptimize website content...


  • Quezon City, National Capital Region, Philippines Cosmetix Unlimited Inc Full time $40,000 - $60,000 per year

    Cosmetix Unlimited Inc. is looking for an E-commerce Specialist who will:Manage and update product listings, descriptions, pricing, and images across e-commerce platforms (especially Shopee).Monitor stock availability, coordinate with inventory and logistics teams to avoid out-of-stock or overselling issues.Execute online sales campaigns, promotions, and...

  • E-commerce

    3 days ago


    Quezon City, National Capital Region, Philippines WILKING GLOBAL INCORPORATED Full time ₱25,000 - ₱300,000 per year

    Duties:Oversee and manage all e-commerce activities in relation to sales, marketing, and product presentationDevelop and implement strategies to improve website traffic and sales conversionManage product listings and ensure accurate product informationConduct market research and competitive analysis to stay ahead of e-commerce trendsOptimize website content...


  • Quezon City, National Capital Region, Philippines VDP Distribution OPC Full time ₱800,000 - ₱1,200,000 per year

    Job Summary:The E-Commerce Specialist is responsible for managing and optimizing the company's online sales channels to drive revenue growth and improve customer experience. This role includes handling product listings, digital marketing campaigns, order fulfillment coordination, and data analysis to ensure efficient online operations.Key...

  • E-commerce Manager

    3 days ago


    Quezon City, National Capital Region, Philippines AKARI LIGHTING & TECHNOLOGY CORPORATION Full time ₱420,000 - ₱540,000 per year

    About the roleAs the E-Commerce Manager at Akari Lighting and Technology Corporation, you will play a pivotal role in driving the company's online retail strategy and expanding its digital presence. In this full-time position based in Quezon City, Metro Manila, you will be responsible for overseeing the end-to-end management of the company's e-commerce...

  • E-commerce Manager

    3 days ago


    Quezon City, National Capital Region, Philippines Robert Brown Wear Inc Full time ₱600,000 - ₱720,000 per year

    Job Summary:We are seeking an E-commerce Manager to boost sales and manage campaigns across Lazada, Shopee, and TikTok. The role involves handling campaign enrollment, optimizing product listings, tracking performance, and ensuring sales targets are achieved.Key Responsibilities:Manage promotional campaigns (flash sales, discount events) across e-commerce...

  • E-Commerce Lead

    2 weeks ago


    Quezon City, National Capital Region, Philippines Robert Brown Wear Inc Full time ₱264,000 - ₱396,000 per year

    Job Summary:We are seeking an E-commerce Specialist to boost sales and manage campaigns across Lazada, Shopee, and TikTok. The role involves handling campaign enrollment, optimizing product listings, tracking performance, and ensuring sales targets are achieved.Key Responsibilities:Manage promotional campaigns (flash sales, discount events) across e-commerce...


  • Quezon City, National Capital Region, Philippines Andok's Group of Companies Full time $60,000 - $120,000 per year

    What You'll Be DoingDevelop and execute comprehensive e-commerce strategies to drive online sales and customer engagementManage and optimize our e-commerce platforms, including website, mobile applications, and social media channels such as Lazada, Shopee, and TikTok.Analyze customer data and market trends to identify opportunities for growth and...