Customer Solution Expert

12 hours ago

Pasay, National Capital Region, Philippines beBeeSolutions Full time $80,000 - $100,000
Job Overview

We are seeking a highly skilled Solutions Engineer to join our Revenue Operation Department. As a technical expert, you will work closely with sales teams and be responsible for understanding customer needs and translating them into effective solutions.

Key Responsibilities:

  • Engage in functional and technical discussions with customers to understand their requirements and pain points.
  • Design and present solutions that demonstrate the product's value, addressing customer needs effectively.
  • Conduct needs assessments and solution-finding sessions, including technical questionnaires, for customers with varying levels of complexity.

Supporting Sales & Customer Success Teams:

  • Provide technical expertise to Sales and Customer Success teams, supporting them in achieving revenue goals.
  • Develop and deliver impactful product demonstrations, tailoring them to specific audiences, verticals, and customer needs.
  • Contribute to proposal responses (RFIs/RFPs, tenders), addressing functional and technical requirements.

Staying Up-to-Date:

  • Stay updated on best practices and product knowledge, sharing insights with internal teams.
  • Collaborate with colleagues on technical solutions and problem-solving strategies.

Product Representation:

  • Represent the company as a product expert at conferences, demonstrations, and customer visits, if necessary.
  • Address technical questions and follow up on pending issues.
  • Invest in personal and professional growth, expanding your technical skills and product knowledge.
Requirements

Essential Skills and Qualifications:

  • 2-4 years of experience in a Solutions Engineering or similar technical customer-facing role.

Technical Skills:

  • Strong understanding of our product suite, including front-end and back-end functionality.
  • Ability to troubleshoot technical product functional issues, sales processes, and propose solutions.
  • Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to diverse audiences.
  • Team-oriented mindset, working effectively with Sales, Customer Success, and other internal stakeholders.

Benefits

  • A competitive total rewards package that includes generous time off, health and wellness programs, and comprehensive benefits.

Additional Information

  • Turnitin maintains a Total Rewards package that is competitive within the local job market.
  • Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you.
  • Supported by a comprehensive package that prioritizes your overall well-being.

  • Payment Solutions Expert

    1 week ago

    Pasay, National Capital Region, Philippines beBeePayment Full time $90,000 - $120,000

    Job Title: Payment Solutions ExpertWe are seeking a skilled and detail-oriented professional to join our team as a Payment Solutions Expert. This role will involve working closely with clients to understand their payment needs and develop customized solutions to meet those needs.

  • Technical Solutions Expert

    6 hours ago

    Pasay, National Capital Region, Philippines beBeeSolution Full time ₱800,000 - ₱1,000,000

    Technical Solutions ExpertWe are seeking a skilled Technical Solutions Expert to join our team.As a key member of our solutions team, you will be responsible for solving customer problems through creative technical solutions.This role requires a strong passion for understanding customer needs and translating them into effective solutions that drive product...

  • Mandarin Bilingual Customer Expert

    7 days ago

    Pasay, National Capital Region, Philippines Addforce Human Resources Solution Inc. Full time ₱85,000 per year

    Job Title:Mandarin Speaker - Bilingual Customer ExpertLocation:Rockwell, OrtigasWork Set up & Schedule:Shifting and OnsiteSalary Package:85,000.00*KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENINGJob Qualifications:Mandarin-speaking customer experts (open to both native and...

  • Data Solutions Expert

    7 hours ago

    Pasay, National Capital Region, Philippines beBeeSolution Full time $100,000 - $150,000

    Job Description:We are seeking an expert Solution professional to help our customers unlock the value of our cutting-edge data platform.The ideal candidate will have a broad range of skills and experience in data architecture, ETL/ELT, data science, security, performance analysis, analytics, etc. They will be able to make connections between customer...

  • Global Customer Solutions Expert

    10 hours ago

    Pasay, National Capital Region, Philippines beBeeCustomerFacing Full time $79,100 - $146,900

    Job DescriptionAt RingCentral, we empower our customers to connect and collaborate through innovative solutions. We are seeking a highly skilled Professional Services Contact Center Engineer to join our team.This role will be responsible for implementing RingCX and RingCentral Contact Center (RCCC) functionality within new Contact Center designs, builds, and...

  • Senior Cloud Solutions Expert

    6 hours ago

    Pasay, National Capital Region, Philippines beBeeCloud Full time $96,000 - $124,000

    Senior Cloud Solutions ExpertA dynamic and challenging role offering opportunities for growth and development in a collaborative environment.We seek individuals who are passionate about experimenting with new ideas, providing direct feedback to managers and peers, and holding each other accountable for living core values.The Senior Cloud Solutions Expert...

  • Customer Expert

    7 days ago

    Pasay, National Capital Region, Philippines Addforce Human Resources Solution Inc. Full time ₱80,000 - ₱120,000 per year

    Job Title:Japanese Customer Expert(Bilingual Speaker)Location:Eastwood, Quezon City (Fraud Account)Silver City. Pasig City (Search Engine Account)Account/ LOB:Fraud DetectionSearch EngineWork Set up & Schedule:Day ShiftNight ShiftSalary Package: 90, ,000 based candidate work experienceKINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL,...

  • Chief Technical Solution Architect

    12 hours ago

    Pasay, National Capital Region, Philippines beBeeSolution Full time $120,000 - $150,000

    Technical Solutions ExpertJob Summary:We are seeking a skilled Technical Solutions Expert to join our team. In this role, you will have the opportunity to utilize your technical expertise to provide creative solutions to customers' problems.Key Responsibilities:Engage in technical discussions with customers to understand their requirements and pain...

  • Global Business Solutions Expert

    7 hours ago

    Pasay, National Capital Region, Philippines beBeeSolution Full time ₱3,000,000 - ₱4,500,000

    Senior Solution DesignerA senior solution designer is required to collaborate with sales, product, and engineering teams to develop scalable and secure solutions that meet client needs.The ideal candidate will have a deep understanding of software as a service architecture and cloud platforms.This role requires strong storytelling and solution-selling...

  • Expert Payroll Solutions Specialist

    13 hours ago

    Pasay, National Capital Region, Philippines beBeePayroll Full time $60,000 - $90,000

    Job OverviewA Workday Certified Payroll Consultant will be responsible for deploying Workday solutions by architecting, configuring, and testing them to meet client needs. This role involves developing other consultants, supporting proposal preparations, and delivering product demonstrations to clients.This position requires expertise in Workday Payroll...