Client Relationship Specialist

1 day ago


Taguig, National Capital Region, Philippines Risewave Consulting Inc. Full time

Risewave Consulting Inc. is seeking a seasoned Client Relationship Specialist to join our team.

As the front liner of our customer interface, you will be responsible for planning, establishing, maintaining, and promoting customer connections and relationships.

Your key objectives will include:

  • Exploring potential sales opportunities and establishing relationships with key decision-making supporters to influence favorable decision-making in projects
  • Understanding customers' business and network requirements, providing guidance, analyzing their pain points and root causes, and influencing their decision-making to improve customer satisfaction and foster a win-win partnership
  • Orienting yourself on the business, collecting and analyzing marketing data for the given industry, closely tracking industry trends, seizing market opportunities, and planning high-level summits and exhibitions to enhance brand competitiveness
  • Serving as the PD or core member of sales projects, taking the lead in project operations, and helping achieve project objectives
  • Mobilizing and organizing internal resources of the Company to drive project implementation, ensuring the completion of sales tasks, and enhancing the Company's management and team capability

You will also be involved in leading or participating in project negotiation, guiding contract clause improvement, and overseeing project transaction and operation activities, including dispute resolution.

We are looking for a candidate with a strong interest in technical products and a proven track record of success in Account Management in the ICT industry, preferably in Enterprise / Carrier Business.

The ideal candidate will possess:

  • Fundamental knowledge of ICT products and services
  • Good technical knowledge, coupled with a dynamic approach to sales
  • Excellent communication and presentation skills
  • Goal-oriented and customer-focused team player
  • Proficiency in English (Mandarin proficiency is an advantage)

If you have what it takes to excel in this role, please apply now



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