Remote Customer Service Representative

2 days ago

Taguig, National Capital Region, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000
Job Overview

We are seeking highly motivated individuals to join our team as Remote Customer Service Representatives. This role involves handling customer inquiries and providing exceptional service through inbound and outbound calls, emails, or chats.

As a Remote Customer Service Representative, you will be the face of our company, working from home to deliver outstanding customer experiences while promoting our products and services.

This is an excellent opportunity for those who thrive in a fast-paced environment, enjoy problem-solving, and possess strong communication skills.

Key Responsibilities:
  • Provide high-quality customer service through various channels, including phone, email, and chat.
  • Respond to customer complaints and concerns in a professional and courteous manner.
  • Proactively reach out to customers to offer solutions and promote additional services.
  • Document interactions and process claims accurately, meeting company standards.
  • Guide customers through available options to find the best solutions for their needs.
Requirements:
  • Previous customer service experience required, preferably in a call center setting.
  • Work-from-home experience essential, with a reliable internet connection.
  • Strong command of the English language required, with excellent verbal and written communication skills.
  • Typing speed of 20+ WPM.
  • High-speed internet connection.
Benefits:
  • Flexible work schedule, allowing for better work-life balance.
  • Opportunity to work from home, reducing commuting time and expenses.
  • Competitive compensation package, including benefits and incentives.
  • Professional development opportunities, helping you grow in your career.

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