Remote Customer Service Representative

2 days ago

Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱100,000
Job Description:

We are seeking a skilled Remote Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries and providing exceptional service.

The ideal candidate will have excellent communication skills, a strong understanding of customer service principles, and the ability to work independently in a remote setting.

You will be required to handle multiple customer calls simultaneously, resolve issues efficiently, and provide solutions that meet customer needs.

We offer a dynamic and fast-paced work environment with opportunities for growth and development.

Key Responsibilities:
  • Handle customer inquiries via phone, email, or chat
  • Provide accurate and timely responses to customer queries
  • Resolve customer complaints in a professional and courteous manner
  • Work collaboratively with other team members to achieve customer satisfaction goals
Required Skills and Qualifications:

To be successful in this role, you will need to possess:

  • A high school diploma or equivalent
  • Previous experience in a customer service role
  • Excellent communication and interpersonal skills
  • Able to work independently in a remote setting
Benefits:

We offer a comprehensive benefits package, including:

  • HMO coverage
  • Dental coverage
  • Free meal during training
  • Career growth and learning opportunities
  • Allowances for rice, clothing, laundry, and meals
About Us:

We are a leading provider of business process outsourcing services, dedicated to delivering exceptional results to our clients. We value our employees and strive to create a positive and supportive work environment.

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