Elevator and Escalator Operations Supervisor

4 hours ago


Ayala Alabang, National Capital Region, Philippines John Clements Recruitment Inc. Full time
Job Overview

We are seeking a highly skilled Elevator and Escalator Operations Supervisor to join our team at John Clements Recruitment Inc. This is an excellent opportunity for a professional with experience in elevator/escalator servicing works to take on a leadership role and drive the success of our Service Department.

Key Responsibilities
  • Assist in planning and organizing activities to ensure high-quality service delivery, aligning with company objectives and standards.
  • Collaborate with senior staff to prepare contract proposals for new and existing projects, ensuring seamless transitions and maintaining client satisfaction.
  • Contribute to the preparation of annual maintenance fee adjustments, ensuring financial stability and growth.
  • Prepare and submit correspondence and reports as required by management, maintaining open communication channels.
  • Monitor the department's financial status, identifying areas for improvement and implementing cost-effective solutions.
  • Review and approve special service proposals submitted by Sales Service Engineers or Supervisors, upholding quality standards.
  • Attend meetings with clients as needed, fostering strong relationships and ensuring customer satisfaction.
  • Forecast and manage manpower requirements, ensuring adequate resources for efficient service delivery.
  • Develop and train team members to enhance job performance and facilitate personal growth.
  • Pursue additional tasks assigned by management, driving innovation and excellence in service delivery.
Requirements
  • Bachelor's degree in Mechanical or Electrical Engineering, preferably with a license from the Professional Regulation Commission.
  • A minimum of five years of experience in elevator/escalator servicing works, with at least three years in a supervisory capacity.
  • Excellent communication skills in written and oral English and Tagalog, enabling effective interaction with diverse stakeholders.
  • Strong leadership capabilities, facilitating collaboration and driving results across teams.
  • Ability to train and teach others, promoting knowledge sharing and skill development.


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