Global Employee Data Specialist
2 days ago
An HRIS Specialist role involves ensuring the accuracy, integrity, and usability of employee data and HR systems. You will be part of a global team responsible for managing employee data transactions and delivering high-quality support that aligns with global service level agreements.
This is an individual contributor role within the global HRIS team, requiring strong attention to detail, a commitment to data accuracy and compliance, and the ability to manage case queues and meet deadlines in a high-volume, service-driven environment.
Key Responsibilities- Deliver day-to-day support for employee data transactions from pre-employment through offboarding, ensuring accuracy and compliance in HR systems.
- Maintain and protect confidential employee data with a high degree of discretion and responsibility.
- Provide global production support by researching and resolving HCM process and data issues, collaborating closely with the HR Operations team and other key stakeholders.
- Respond to tickets, emails, and chats from internal users as needed, escalating to the HRIS Supervisor for complex or sensitive cases.
- Monitor HR system inbox and ensure timely execution of assigned tasks, keeping data clean and audit-ready.
- Collaborate with HRIS team members across regions to ensure alignment, consistency, and adoption of shared best practices.
- Support UAT (User Acceptance Testing) for new functionality, working with IT or Business Analysts to validate system behavior before release to production
- Support team efforts in HRIS-EDM process maturity by sharing feedback and participating in process discussions when needed and executing the HRIS-EDM framework
- 1–2 years of experience in HRIS support, employee data management, or HR operations, preferably in a Shared Services or multi-geo setup.
- Working knowledge of HR systems or similar platforms.
- Strong analytical skills, with a focus on problem-solving and troubleshooting.
- Ability to communicate effectively with stakeholders across different levels and departments.
- Proven ability to handle confidential information with discretion.
- Willingness to engage with teammates, contribute to a positive team culture, and support collaboration across time zones.
- Familiarity with HR reporting or configuration.
- Experience with ticketing systems or customer relationship management tools.
- Background in multi-geo Shared Services or HR operations.
- Exposure to system testing or HR system configuration
We believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business.
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