Customer Service Representative

2 days ago

Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

About this role:

">Customer Service Representative">
  • ">
  • This is a fantastic opportunity to work in a dynamic environment and be part of a team that delivers exceptional customer experiences.">
  • We are seeking highly motivated and enthusiastic individuals who possess strong communication skills, problem-solving abilities, and a passion for helping others.">
  • In this role, you will handle inbound and outbound calls professionally and efficiently, resolving customer issues on the first call through effective problem-solving.">
">

Key responsibilities include:

">Job Responsibilities">
  • ">
  • Handle customer inquiries and complaints via phone, email, or chat, providing timely and effective solutions.">
  • Provide product information and resolve issues related to orders, returns, and exchanges.">
  • Upsell and cross-sell products and services to customers based on their needs and preferences.">
  • Collaborate with colleagues to achieve sales targets and improve overall customer satisfaction.">
  • Document interactions and process claims accurately and efficiently.">
">

Requirements:

">Requirements">
  • ">
  • A high school diploma or equivalent is required; a degree in a related field (e.g., business, communications) is an asset.">
  • Previous experience in customer service or a related field is essential.">
  • Excellent communication, interpersonal, and problem-solving skills are necessary.">
  • A strong command of the English language is required, both written and verbal.">
  • A typing speed of 20+ WPM is preferred.">
">

Benefits:

">Benefits">
  • ">
  • A competitive salary and benefits package.">
  • Opportunities for career growth and professional development.">
  • A fun and supportive work environment.">
  • A comprehensive training program to help you succeed in your role.">
">

If you're looking for a challenging and rewarding role where you can make a real difference in people's lives, we encourage you to apply

"]","titles":[

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