Customer Service Director

3 days ago


Davao City, Davao, Philippines WEANSWER CALL CENTER SERVICES Full time

WeAreAnswering Calls is looking for a skilled Customer Service Director to manage our dispatch operations and cold calling team. This individual will be responsible for supervising daily activities, ensuring accurate order processing and tracking, and maintaining high-quality service delivery.

Requirements:
  • Experience: Minimum of 3 years in dispatch management or a similar role within a BPO, logistics, or customer service environment.
  • Leadership Skills: Proven ability to lead, motivate, and manage teams to meet performance targets.
  • Technical Proficiency: Familiarity with CRM systems, workforce management tools, and dispatch software.

The selected candidate will work closely with senior management to align dispatch operations with company goals and objectives.

We strive to provide a supportive and dynamic work environment that fosters growth and success.



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