Business Insight Specialist

5 hours ago

Manila, National Capital Region, Philippines beBeeData Full time ₱900,000 - ₱1,200,000
Insights Analyst

About our company provides organisations with products and solutions to support overdue consumers through debt.

We use machine learning and AI to personalise the collections journey and champion positive customer experiences, all in an effort to change the world of consumer debt for good.

This is a newly created role that serves as a strategic partner to the business. The ideal candidate will help design scalable insight engines, prototype decision-support systems, and lead the next wave of analytics across high-impact problem spaces.

The role is not a traditional reporting job, instead focusing on client presentations and leading deep dives into performance variability, liquidation trends, customer segments, and treatment outcomes.

Duties and Responsibilities:
  • Partner with internal stakeholders to define analytical needs and translate them into high-impact deliverables
  • Develop and maintain tailored dashboards, cohort trackers, and insight narratives that reveal commercial and operational levers
  • Lead deep dives into performance variability, liquidation trends, customer segments, and treatment outcomes
  • Deliver strategic presentations to client stakeholders with clear recommendations and hypotheses for testing
  • Build and refine repeatable insight models that support benchmarking, campaign planning, and forecasting
  • Mentor junior analysts in developing storytelling, interpretation, and client-facing analytics skills
  • Play a lead role in driving cross-client insight standardisation and reporting automation

Experience and Skills:

  • Present findings directly to client stakeholders in recurring forums and bespoke sessions
  • Translate data into compelling narratives, offering recommendations rooted in behavioural trends and financial performance
  • Build trust through clear, commercially relevant storytelling that supports client decisions
  • Respond dynamically to client questions, developing new lenses and views as their needs evolve
  • Bachelor's degree in Data Science, Economics, Statistics, Business, or a related field
  • 7+ years of experience in analytics, with a clear focus on client-facing, commercial, or strategic work
  • Expert-level SQL, with proven experience extracting and transforming large datasets
  • Strong communication skills, with a track record of presenting insights to external stakeholders
  • Deep understanding of cohort analysis, performance attribution, and outcome modelling
  • Skilled in Tableau or similar BI tools, with the ability to build intuitive and visually engaging dashboards
  • Able to work independently and prioritise long-term value over short-term output
  • Proven experience mentoring peers and contributing to a collaborative analytics culture

Preferred:

  • Experience in fintech, financial services, or recovery analytics
  • Familiarity with Snowflake and/or cloud-native data environments
  • Exposure to forecasting, predictive modelling, or experimental design (A/B testing)
  • Consulting or agency-side experience highly regarded

Our talent acquisition team will be able to share more information during the recruitment process.

We are committed to equality and diversity in employment practices and welcome applications from qualified candidates regardless of background, disability or sex.

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