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Hospitality Industry Manager

1 week ago

Manila, National Capital Region, Philippines Lancesoft Philippines Full time

At Lancesoft Philippines, we are dedicated to providing exceptional customer service and building long-lasting relationships with our clients.

About the Position:

The Sales Manager role is a critical part of our team, requiring strong leadership and management skills, as well as the ability to drive sales growth and customer satisfaction.

Responsibilities:
  • - Management of daily activities of a team of call agents
  • - Engages in Customer Escalations
  • - Ensures achievement of all system, team, and individual Customer Service goals and standards
Requirements:

To succeed in this role, you will need:

  • - Solid sales experience in the hospitality industry
  • - Skills and experience in strategic thinking and planning to set sales goals, develop sales strategies, and ensure the team meets or exceeds targets
  • - Ability to adapt to changing market conditions and adjust strategies accordingly
  • - Strong client relationship skills
Working at Lancesoft Philippines:

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.