High-Level Client Support Specialist

3 days ago


Paranaque City, Calabarzon, Philippines beBeeCustomerCare Full time ₱70,000 - ₱80,000
Job Title: Concierge Assistant

GrowthAssistant is seeking a high-level Concierge Assistant to play a key role in ensuring our clients feel supported, guided, and valued throughout their journey. In this role, you'll serve as a trusted advisor, providing empathetic, thoughtful, and personalized assistance through email and chat. If you're passionate about customer care, detail-oriented, and thrive in creating meaningful connections, we'd love to hear from you.

Company Benefits:

  • 100% Remote Work
  • Attendance, Anniversary, and Referral Incentives
  • Paid and US Holiday Time Off
  • Health Insurance
  • Yearly Performance Evaluation

Responsibilities:

  • Manage, communicate, and respond to our customers via email and chat.
  • Understand customers' needs and provide them with appropriate personalized solutions.
  • Act as a trusted advisor to couples, providing guidance, best practices, and recommendations to maximize their experience with our products/services (while collaborating with our research, product, and logistics teams).
  • Build strong relationships with couples by providing trust, empathy, and professionalism.

Required Skills and Qualifications:

  • The ideal candidate has a


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