
Ecommerce Account Manager
2 weeks ago
Are you looking for a challenging role in Amazon account management?
Job DescriptionWe are seeking an experienced professional to manage our Amazon FBA and Seller Central accounts.
Key Responsibilities:
- Own the end-to-end management of Amazon FBA & Seller Central accounts, including customer service.
- Conduct daily product listing checks to ensure accuracy and performance.
- Respond to customer inquiries with clear communication.
- Handle product replacements, refunds, and dispute negative feedback.
- Monitor seller performance metrics and address issues before they escalate.
Requirements:
- 2+ years of experience managing Amazon FBA & Seller Central accounts at a high level.
- Deep understanding of Amazon policies, listings, and performance metrics.
- Strong proficiency in Microsoft Excel (advanced functions & data analysis).
- Detail-oriented with a sense of accountability—own your work.
- Exceptional communication skills—anticipate problems before they arise.
- Organized, efficient, and results-driven.
- Bonus: Familiarity with business & accounting principles.
Benefits:
- Work from home.
- 15 paid leave days.
- 8 paid leave days for National Holidays.
- 1 paid leave day for Birthday.
- Quarterly bonus.
- Annual (performance-based) salary increase policy.
- Long-term position with opportunities for growth.
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