Financial Collections Specialist

7 days ago


Makati City, National Capital Region, Philippines Cartrack Full time

We are a leading smart mobility company with over 2 million subscribers across 23 countries.

About the Role

This is an exciting opportunity to join our team as a Financial Collections Specialist in Makati City, NCR. In this role, you will be responsible for managing our customers' payment cycles, ensuring timely payments, and maintaining positive relationships with them.

Key Responsibilities:
  • Generate reports on payments from various channels and post them in our system.
  • Closely coordinate with banks regarding payment disputes and other concerns.
  • Prioritize work based on outstanding receivables, risk levels, pay history, and customer value.
  • Analyze accounts receivable information to determine priority.
  • Reconcile transactions and accounts.
  • Resolve disputes between customers and our company.
  • Monitor collection status and regularly update related information.
  • Manage overdue accounts and collect payments through phone calls and emails.
  • Resolving billing problems promptly to expedite cash flow and minimize delinquency.
  • Collecting outstanding accounts receivables through assertive direct contact with customers.
  • Following up on past due invoices and obtaining payment details from customers.
Requirements:
  • A degree in Accounting or Business Administration.
  • At least 2 years of experience in Collections/ AR/ Finance - Account Receivable or Accounting.
  • Excellent skills in implementing standard procedures.
  • Able to work onsite in Makati City, NCR.
Salary Estimate:

The estimated salary for this role is PHP 40,000 - 60,000 per month, depending on qualifications and experience.



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