Fraud Prevention Analyst

1 month ago


Mandaluyong City, National Capital Region, Philippines WHR Global Consulting Full time

We are seeking a highly skilled Fraud Prevention Specialist to join our team at WHR Global Consulting. This role is ideal for individuals who possess excellent analytical and communication skills, with a strong focus on risk mitigation and customer satisfaction.

About the Role

The Fraud Prevention Specialist will be responsible for reviewing transactions and identifying potential fraud risks. They will work closely with the Customer Success and Risk Operation Teams to ensure timely and accurate resolution of customer complaints and issues.

This is an exciting opportunity for someone who is passionate about risk management and has a strong background in customer-facing roles. As a Fraud Prevention Specialist, you will have the opportunity to make a real impact on our business and contribute to our commitment to providing exceptional customer service.

Key Responsibilities
  • Review transactions and identify potential fraud risks
  • Work closely with the Customer Success and Risk Operation Teams to resolve customer complaints and issues
  • Communicate effectively with customers and colleagues to ensure timely and accurate resolution of issues
  • Identify opportunities for process improvements and contribute to continuous improvement projects
Requirements
  • Bachelor's degree in Management, Finance, Business or related field
  • At least one (1) year of working experience in Risk Management or related fields
  • Excellent written and verbal English communication skills
  • Ability to multi-task and perform duties with high accuracy and strong degree of urgency
Benefits

As a Fraud Prevention Specialist at WHR Global Consulting, you can expect a competitive salary package, including:

  • A monthly salary range of Php34,000 - Php40,000
  • Rice allowance and transportation allowance
  • Paid vacation and medical, dental & vision benefits
  • Accident and life insurance
  • Employee stock purchase plan (ESPP)

We are committed to creating an inclusive environment for all employees and celebrate diversity. If you are a motivated and results-driven individual who is passionate about risk management, we encourage you to apply for this exciting opportunity.



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