Primary Care Coordinator

1 day ago


Marikina City, National Capital Region, Philippines beBeeHealthcare Full time ₱20,000 - ₱25,000
\

We are seeking an experienced and detail-oriented professional to join our remote team, specializing in family medicine and internal medicine support.\\

In this role, you will provide exceptional customer service to patients over the phone, schedule appointments, verify insurance coverage, and maintain accurate patient records within a comprehensive electronic health record system. Your experience in primary care workflows will be essential for coordinating preventive visits, chronic disease management appointments, and same-day sick visits.\\Responsibilities:\\

  • \
  • Greet callers in a professional and courteous manner, address patient needs promptly, and ensure seamless communication with clinical staff.\\
  • Schedule primary care appointments, including annual exams, chronic care follow-ups, acute visits, and preventive screenings.\\
  • Verify patient insurance coverage and eligibility, including co-pays, deductibles, and network status.\\
  • Maintain and update patient records accurately in the electronic health record system.\\
  • Assist with patient portal setup and troubleshooting.\\
  • Collaborate with clinical staff to ensure smooth patient flow and timely care delivery.\\
  • Respond to patient inquiries regarding test results, referrals, and follow-up instructions, aligning with practice policies.\\\

    Requirements:\\

    • \
    • 2+ years of experience in a medical office setting, preferably in family medicine or internal medicine.\\
    • Proficiency in the electronic health record system, including scheduling, documentation, and patient communication features.\\
    • Strong knowledge of primary care visit types, referral processes, and insurance requirements.\\
    • Excellent communication and interpersonal skills.\\
    • Ability to multitask and prioritize in a fast-paced environment.\\
    • Expertise in family medicine/internal medicine scheduling protocol.\\
    • Proficiency in the electronic health record system.\\
    • Strong knowledge of insurance verification and referral coordination.\\
    • Excellent organizational skills and attention to detail.\\
    • Ability to work independently and as part of a collaborative team.\\\

      Benefits:\\

      This is a full-time position with a standard schedule of Monday to Friday, 8:00am to 5:00pm EST. We offer a competitive salary and opportunities for career growth and development.\\Job Type:\\

      • \
      • Full-time.\\\Employment Type:\\
        • \
        • Employee.\\\Work Location:\\
          • \
          • Remote.\\


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