Primary Care Coordinator

1 day ago


Caloocan City, National Capital Region, Philippines beBeePatientServiceRepresentative Full time ₱2,500,000 - ₱4,000,000

Patient Service Representative Job Description:

","
  • We are seeking a skilled Primary Care Coordinator to join our team in providing exceptional patient service over the phone, scheduling appointments, and maintaining accurate patient records.
  • The ideal candidate will have experience in primary care workflows, including coordinating preventive visits, chronic disease management appointments, and same-day sick visits.
  • They will also possess strong knowledge of insurance verification and referral coordination, as well as proficiency in Athena EHR.
","Responsibilities:","
  • Greet callers in a professional, courteous manner and address patient needs promptly
  • Schedule primary care appointments including annual exams, chronic care followups, acute visits, and preventive screenings
  • Verify patient insurance coverage and eligibility, including co-pays, deductibles, and network status
  • Maintain and update patient records accurately in Athena EHR
  • Assist with patient portal setup and troubleshooting
  • Collaborate with clinical staff to ensure smooth patient flow and timely care delivery
  • Respond to patient inquiries regarding test results, referrals, and follow-up instructions in alignment with practice policies
","Requirements:","
  • 2+ years of experience in a medical office setting, preferably in family medicine or internal medicine
  • Proficiency in Athena EHR, including scheduling, documentation, and patient communication features
  • Strong knowledge of primary care visit types, referral processes, and insurance requirements
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
","Benefits:","
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Remote work options available
","Other Information:","
  • Seniority level: Entry-level
  • Employment type: Full-time
  • Job function: Health Care Provider
","

This is an exciting opportunity to join our team and contribute to the delivery of high-quality patient care.

"],

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