Customer Service Ambassador

2 weeks ago


Pasay, National Capital Region, Philippines Trinity Workforce Solution Full time
About Trinity Workforce Solution

We are a dynamic and innovative company that provides top-notch workforce solutions to clients worldwide.

Job Overview

We are currently seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences through prompt and effective issue resolution.

Salary Information

The estimated salary range for this position is $40,000 - $55,000 per year, based on location and experience.

Job Responsibilities
  • Responding to Customer Inquiries: You will be responsible for responding to customer inquiries and concerns in a timely and professional manner, either via phone, email, or chat platforms.
  • Issue Resolution: You will work diligently to resolve customer issues and complaints efficiently, ensuring that customers receive a high level of satisfaction.
  • Record Keeping: You will maintain accurate records of customer interactions and transactions, ensuring that all relevant information is up-to-date and easily accessible.
Qualifications and Requirements
  • Education: At least a high school graduate with a strong focus on communication skills.
  • Experience: A minimum of one year of experience in a BPO/CCE (Business Process Outsourcing/Contact Center Environment) role.
  • Licensing and Insurance: Possession of a valid driver's license or equivalent insurance coverage.
Work Schedule and Hiring Process

The selected candidate will enjoy a flexible shifting schedule and undergo a virtual hiring process, comprising initial and final interviews, an assessment, and job offer.



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