Expert Client Liaison
3 days ago
Spearhead client relationships, fostering satisfaction and retention by delivering exceptional value.
- Act as primary point of contact for client inquiries and support, ensuring prompt resolution and proactive issue management.
- Understand client objectives and provide recommendations to maximize platform utilization.
- Manage the renewal process and identify opportunities to upsell services.
Key Responsibilities:
- Serve as liaison between clients and internal teams to ensure seamless delivery.
- Lead performance reviews and feedback sessions to drive growth and improvement.
- Develop strategies to boost retention and loyalty through data-driven insights.
- Handle escalations with tact and diplomacy, maintaining a high level of customer satisfaction.
- Proven experience in account management or customer success, preferably in SaaS/tech environments.
- Strong interpersonal and analytical skills, with ability to assess customer interactions.
- Excellent problem-solving skills and adaptability in fast-paced environments.
- Experience using CRM and customer success platforms is highly desirable.
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IT Client Liaison
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Customer Liaison Professional
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Frontline Client Liaison Position
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Client Relationship Specialist
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San Juan, National Capital Region, Philippines beBeeLoan Full time A$18,000 - A$20,000Loan Officer RoleWe are seeking a skilled Loan Officer to join our team.About the Job:Liaise with clients to gather required documents and information for loan applications.Review and verify financial documents to ensure accuracy and compliance with lender requirements.Prepare and submit loan applications through the appropriate lender systems.Track progress...
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Senior Technical Liaison
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