IT Client Liaison

2 days ago

San Juan, National Capital Region, Philippines beBeeService Full time ₱45,000 - ₱75,000
Customer Service Ambassador

We are seeking a highly skilled and motivated Customer Service Ambassador to join our outreach team. This role is crucial in maintaining and expanding our client base by engaging with top-tier IT companies and skilled Microsoft freelancers across Europe.

This ambassador will be responsible for initiating contact, fostering relationships, and articulating our unique value proposition to both potential clients and candidates.

  • Conduct cold calls and outreach efforts to potential IT clients and freelancers, explaining our services and the value we bring.
  • Maintain a high level of professionalism and resilience, continuing to engage prospects despite challenges or initial rejections.
  • Utilize excellent English communication skills to clearly convey messages and foster relationships.
  • Manage communications across multiple channels, ensuring all interactions align with our brand and service standards.
  • Collaborate with recruitment and marketing teams to align strategies and enhance outreach effectiveness.

This individual must have:

  • Proven experience in customer service, particularly in making cold calls and conducting client outreach.
  • Exceptional command of the English language, both written and spoken.
  • Strong ability to handle pressure and maintain motivation, even when faced with challenges or no response.
  • Tech-savvy, with a keen understanding of IT and recruitment industries, especially in the context of Microsoft technologies.
  • Excellent interpersonal skills, with a talent for building relationships and influencing decision-makers.

In return, we offer:

  • A competitive compensation package and comprehensive benefits.
  • A dynamic work environment that fosters professional growth and development.
  • The opportunity to work with major IT companies and talented freelancers across Europe.
  • A culture that values persistence, resilience, and a positive attitude in the face of challenges.

If you are a results-driven and customer-focused professional looking for a new challenge, please submit your resume and cover letter detailing your experience in customer service and outreach, particularly within the IT or recruitment sector.

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