Senior Technical Liaison

2 days ago


San Juan, National Capital Region, Philippines beBeeCustomerSupport Full time ₱50,000 - ₱80,000

Global Support Representative Role

About the Job

We are seeking a highly skilled Global Support Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients around the world.

Key Responsibilities
  • Respond to customer inquiries via email and phone in a timely and professional manner.
  • Manage customer expectations and ensure that all issues are resolved promptly and efficiently.
  • Accurately log all customer communications in our support ticket tracking system.
  • Stay up-to-date with our products and services to provide expert knowledge and guidance to customers.
  • Work collaboratively with our development team to resolve complex technical issues.
Requirements
  • Excellent written and verbal communication skills.
  • Strong problem-solving skills and ability to think creatively.
  • Experience working in a fast-paced environment and ability to prioritize tasks effectively.
  • Ability to work independently and as part of a team.
  • Fluency in multiple languages is an asset.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work with a talented and dynamic team.
  • Professional development opportunities to help you grow your career.


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