Customer Service Operations Quality Assurance Specialist

11 hours ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time
Company Overview
TASQ Staffing Solutions is a leading provider of staffing solutions for the business process outsourcing industry.

Job Description
We are seeking a highly skilled Customer Service Operations Quality Assurance Specialist to join our team. In this role, you will be responsible for ensuring that our client's customer service operations meet the highest standards of quality and efficiency. You will work closely with our client's team to identify areas for improvement and implement changes to enhance their customer experience.

Required Skills and Qualifications
To be successful in this role, you will need to have at least 2 years of experience in customer service operations and quality assurance. You should also have strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. Additionally, you should be able to work effectively in a fast-paced environment and be comfortable with shifting work schedules.

Benefits
In addition to a competitive salary, we offer a range of benefits to support your career development and well-being. These include opportunities for training and professional development, a comprehensive health insurance program, and a generous paid time off policy.

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