Outsourcing Quality Assurance Specialist

18 hours ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

At TASQ Staffing Solutions, we are committed to delivering exceptional services in the BPO industry.

About the Role

We are seeking a highly skilled and experienced Quality Analyst to join our team as an Outsourcing Quality Assurance Specialist. In this role, you will be responsible for ensuring the highest quality of service delivery to our clients.

Key Responsibilities
  • Evaluating and implementing quality control processes to ensure consistency and excellence in service delivery.
  • Conducting regular site audits to monitor compliance with quality standards.
  • Developing and maintaining effective relationships with internal stakeholders to ensure seamless communication and collaboration.

As an Outsourcing Quality Assurance Specialist, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional results.

Requirements

To be successful in this role, you will need to have:

  • A minimum of 2 years' experience in a similar role in the BPO industry.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients.
  • Knowledge of quality tools and methodologies.

In addition, you should be able to work effectively in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.

Benefits

We offer a competitive compensation package, including a salary range of [insert salary range], plus benefits and opportunities for career advancement.

If you are a motivated and results-driven professional looking for a new challenge, please submit your application today.



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