Finance Solutions Professional

20 hours ago

Manila, National Capital Region, Philippines beBeeAutomotive Full time ₱350,000 - ₱450,000
Auto Finance Specialist Role

We are seeking a skilled Auto Finance Specialist to join our team. As a key member of our organization, you will play a vital role in providing direct-to-consumer auto finance and refinance solutions.

Your primary responsibility will be to deliver exceptional customer service, respond to inquiries, and offer additional finance and coverage options to enhance the customer experience.

Key Responsibilities:
  • Customer Engagement: Interact with customers to understand their needs and provide tailored auto finance and refinance options.
  • Loan Processing: Facilitate the loan application process from start to finish, ensuring all required documentation is accurately completed and submitted.
  • Make 60+ outbound phone calls daily and engage in 3-5 hours of talk time through texting and emails.
  • Maintain a deep understanding of our products to effectively offer and explain additional options to customers.
  • Develop sales skills to present benefits of loan options and sell additional products.
  • Manage expectations and overcome objections using a consultative sales approach.
  • Work within established guidelines and protocols.
  • Guide customers through document signing, collecting necessary stipulations, and consistent follow-up until loan has funded.
  • Ensure quality assurance of all work through provided tools.

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