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Relationship Banking Representative

3 weeks ago

Manila, National Capital Region, Philippines City Savings Bank Full time

Overview: This role will play a critical part in delivering exceptional customer service to our valued clients at City Savings Bank. As a Branch Service Associate, you will be responsible for providing personalized support and guidance to help meet our customers' diverse financial needs.

Responsibilities:

  • Deliver exceptional customer service by actively listening to customer inquiries and concerns
  • Process a range of banking transactions, including deposits, withdrawals, and account maintenance
  • Assist customers with account openings, loan applications, and other banking services
  • Maintain accurate records of all customer interactions and transactions
  • Stay informed of the bank's products, services, and policies to effectively address customer needs
  • Collaborate with the branch team to achieve sales and service goals

Requirements:

  • A college graduate of any business course
  • Superior customer service orientation
  • Excellent interpersonal skills
  • Good oral and written communication skills with proficiency in the local dialect
  • Preferably fresh graduates who wanted to start their career in the banking industry