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Customer Support Associate

3 weeks ago

Manila, National Capital Region, Philippines Private Advertiser Full time

At Private Advertiser, we are committed to excellence in customer support. We are currently seeking a highly skilled CUSTOMER SUPPORT ASSOCIATE to join our team. This individual will be responsible for providing exceptional customer service through various channels including chat support.

Responsibilities:

  1. Preparation: Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
  2. Validation: Verifies data by comparing it to source documents.
  3. Update Existing Data: Updates existing data as required.
  4. Data Retrieval: Retrieves data from the database or electronic files as requested.
  5. Data Security: Secures information by completing database backups.
  6. Maintain Operations: Maintains operations by following policies and procedures.

Qualifications:

  • Technical Skills: Computer literate and familiar with basic MS Office functions.
  • Linguistic Skills: Possesses excellent communication skills in English, both written and oral.
  • Attitude: Has a positive and proactive attitude towards work with flexibility to adapt to changing schedules.