Technical Support Associate

2 weeks ago

Manila, National Capital Region, Philippines V-Call Center Link Inc. Full time

V-Call Center Link Inc. is a company that offers on-site opportunities for individuals who are looking to work in customer service.

Job Description
  • We are seeking a Technical Support Associate to join our team. As a Technical Support Associate, you will be responsible for resolving customer concerns in one interaction by adhering to established troubleshooting guidelines and procedures.

You will use assigned tools to assess if customers are eligible for support. If you have excellent communication skills and are willing to work on-site at Pasay, we encourage you to apply.

Key Responsibilities:
  • Aim to resolve customer concerns in one interaction
  • Provide excellent customer service as reflected in internal quality assessments, audits, and customer satisfaction feedback
Requirements:
  • No BPO experience needed
  • Willing to work ONSITE at Pasay
  • Average to Excellent Communication Skills

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