
Bilingual Call Center Professional
1 day ago
We are seeking a highly skilled and passionate bilingual call center professional to join our team in providing exceptional customer service across multiple communication channels.
The ideal candidate will support a diverse client base by resolving inquiries, troubleshooting issues, and ensuring a seamless customer experience in both Spanish and English.
Key Responsibilities:- Handle inbound and outbound calls with professionalism and empathy.
- Respond to customer inquiries via phone, email, and chat.
- Understand customer needs and provide accurate, timely solutions.
- Research internal systems to resolve issues and coordinate with other departments as needed.
- Follow client-specific processes, scripts, and compliance protocols.
- Use technology platforms to manage accounts and document interactions.
- Escalate unresolved concerns to the appropriate team or supervisor.
- Ensure first-contact resolution through effective problem-solving.
- Stay current with training materials, system updates, and product knowledge.
- Maintain confidentiality and protect customer data.
- Meet attendance, schedule, and performance expectations.
- Must be 18 years or older.
- High school diploma or equivalent.
- Fluent in Spanish and English (spoken and written).
- Minimum 6 months of experience in voice, email, and chat support as a Spanish-speaking agent.
- Typing speed of 40+ WPM with 95% accuracy.
- Grammar assessment score ≥ 85% and comprehension score ≥ 90%.
- Strong written and verbal communication skills.
- Familiarity with Windows PC applications and ability to learn new systems.
- Basic proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Experience with CRM platforms is a plus.
- Strong problem-solving, conflict resolution, and negotiation skills.
- Ability to multitask, self-manage, and adapt to change.
- Reliable with consistent attendance and punctuality.
- Flexibility to work shifts, including weekends and holidays.
- Team-oriented with excellent interpersonal skills.
This role requires a strong attention to detail, excellent communication skills, and a passion for delivering exceptional customer experiences. If you are a motivated and enthusiastic individual looking to make a positive impact, we encourage you to apply.
-
Spanish Bilingual Call Center Associate
2 days ago
Manila, National Capital Region, Philippines beBeeAssociate Full time ₱1,400,000 - ₱1,600,000Highly skilled professionals are sought to join our team as Spanish Bilingual Call Center Associates. As a key player in our operations, you will be responsible for providing exceptional customer service through various channels including phone, email, and chat services.The ideal candidate will possess excellent communication and problem-solving skills, with...
-
Call Center Specialist
4 days ago
Manila, National Capital Region, Philippines GAIC Professional Services Inc. Full time ₱104,000 - ₱130,878 per yearCompany DescriptionGAPSI a Subsidiary of EEI Corporation, one of the leading construction companies in the Philippines, known for its wide range of construction and engineering services. The company specializes in infrastructure, buildings, and industrial and electromechanical facilities. With extensive experience working with global contractors, EEI has...
-
Bilingual Customer Service Ambassador
1 day ago
Manila, National Capital Region, Philippines beBeeCommunication Full time ₱500,000 - ₱1,000,000Job Title:Bilingual Call Center RepresentativeDescription:We are seeking highly skilled professionals to join our team of customer service representatives.The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in speaking and writing English and Spanish.As a bilingual call center representative, you will...
-
Bilingual Linguistic Facilitator
1 day ago
Manila, National Capital Region, Philippines beBeeLinguistic Full time ₱20,000 - ₱25,000Job Title:Bilingual Linguistic FacilitatorSeeking highly skilled and fluent bilingual speakers for work as Over-the-Phone Interpreters (OPI) and Video Remote Interpreters (VRI)About the Role:We are looking for experienced professionals who can interpret live calls between English and Mandarin in various industries, including healthcare, legal, customer...
-
Call Center
1 week ago
Manila, National Capital Region, Philippines Cloud T@lents Pte Ltd Full time ₱200,000 - ₱300,000 per yearJob OverviewWe are hiring Call Center Representatives to assist customers with inquiries, payments, and basic support related to parking services and digital applications.ResponsibilitiesAnswer calls, emails, and chats from customers.Provide information about parking services, payments, and mobile app usage.Assist in resolving basic customer concerns and...
-
Remote Call Center Professional
1 day ago
Manila, National Capital Region, Philippines beBeeCustomer Full time $6,000 - $12,000Job OverviewWe are seeking a skilled professional to work as a Home Based Call Center Representative. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.The RoleRespond to inbound calls and emails in a professional manner.Resolve customer inquiries and requests and ensure...
-
Multilingual Contact Center Associate
1 day ago
Manila, National Capital Region, Philippines beBeeCustomerService Full time $50,000 - $60,000Job DescriptionWe are seeking a Bilingual Call Center Representative to provide exceptional support in both English and Spanish. The ideal candidate will be fluent in both languages and possess excellent communication skills.
-
Manila, National Capital Region, Philippines beBeeInterpreter Full time ₱400,000 - ₱550,000Job OverviewWe are seeking highly skilled bilingual interpreters to join our team. As an interpreter, you will be responsible for facilitating communication between English and Mandarin speakers in various industries.This is a full-time remote position with a competitive salary and opportunities for career growth. Our interpreters undergo 4 weeks of paid...
-
Call Center Agents
1 week ago
Manila, National Capital Region, Philippines TORCH Solutions Full time $20,000 - $30,000 per yearWe areseeking talented and customer-focused individuals to join our dynamic team as Call Center Agents. In this work-from-home role, you will be the voice of our company, providing exceptional customer service and support to our valued clients.Key ResponsibilitiesHandle inbound customer calls with a friendly and professional demeanourRespond to customer...
-
Call Center Specialist
16 hours ago
Manila, National Capital Region, Philippines beBeeCustomerService Full time $35,000 - $55,000Job OverviewWe are seeking a highly skilled Call Center Representative to join our team. As a key member of our customer service department, you will be responsible for handling inbound and outbound calls professionally and efficiently.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and effective manner.Provide excellent...