Multilingual Contact Center Associate

Contact Center Process Associate role at CapgeminiOverviewJoin to apply for the Contact Center Process Associate role at Capgemini.Key ResponsibilitiesRespond to customer inquiries promptly and professionally via phone, email or chat.Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering appropriate...

Job Description We are seeking a Contact Center Process Associate to serve as the first point of contact for our customers, delivering exceptional service and support across multiple communication channels. This role is key to ensuring customer satisfaction by addressing inquiries, resolving concerns, and providing timely, effective solutions.Key...

Job Title: Contact Center RepresentativeWe are seeking a skilled and professional Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service.Job DescriptionThe ideal candidate will have previous experience in a contact...

TheHR Contact Centerserves as the first-line support of employees, managers, and executives for all general HR questions, seeking support in HR policies, processes, self-service transactions, and HR content on the online portal.Responsibilities:Processes basic to complex HR and benefits transactions and supports the auditing of informationDocument calls and...

The HR Contact Center serves as the first-line support of employees, managers, and executives for all general HR questions, seeking support in HR policies, processes, self-service transactions, and HR content on the online portal.Responsibilities:Processes basic to complex HR and benefits transactions and supports the auditing of informationDocument calls...

Job Title : Senior Contact Center Platform EngineerLocation :  Mandaluyong, Robinsons Cybergate Tower 2 1550Work Schedule : Hybrid,  2x RTOShift Schedule:  Shifting Schedule Position Type: 6 Months ContractJob DescriptionDesired Qualifications :Expertise in both Cloud/Automation and Infrastructure/Security specializations.Professional certifications such...

We are seeking an experienced Senior Contact Center Platform Engineer to join our team. This role is critical to the success of our client's business operations, as contact center platforms are at the core of customer engagement. The Senior Engineer will focus on system engineering, automation, and serve as the highest point of technical escalation across...

Job OverviewThe Associate Professional Services Engineer, CX role involves direct interaction with customers to offer expertise on NICE products and contact center industry aspects.This position entails technical duties and business-oriented tasks such as managing customer satisfaction, configuring NICE products, coordinating across departments, and ensuring...

Job OpportunityWe are looking for a skilled and experienced engineer to fill the role of Contact Center AI Specialist. In this position, you will work closely with our contact center operations team to design and deploy AI solutions that meet their needs.Key Responsibilities:Collaborate with contact center operational leads to develop scalable AI solutions...

Hi,I'm Ishika and I work as Technical Recruiter at Artech. Please find the Job Description below and let me know if you are interested in the same.Job Title: Contact Center Platform Analyst Job Type: Hybrid (2x a week onsite)Location: Mandaluyong, 1550, PHPosition Type: 6 months contractNo. of hours per week: 45Shift Timings : (will depend on the project's...