Call Center

4 days ago

Manila, National Capital Region, Philippines Cloud T@lents Pte Ltd Full time ₱150,000 - ₱250,000 per year
Job Overview

We are hiring Call Center Representatives to assist customers with inquiries, payments, and basic support related to parking services and digital applications.

Responsibilities
  • Answer calls, emails, and chats from customers.
  • Provide information about parking services, payments, and mobile app usage.
  • Assist in resolving basic customer concerns and escalate issues if needed.
  • Record customer details and update the system accurately.
  • Deliver friendly and professional service at all times.
Qualifications
  • At least 2 to 5 years of call center or customer service experience preferred.
  • Good communication skills in English and Filipino.
  • Comfortable using computers and mobile applications.
  • Patient, customer-focused, and willing to work on shifting schedules.
  • High school graduate or college level accepted.
What We Offer
  • Competitive salary and allowances.
  • Training and career development opportunities.
  • Chance to grow into senior or team lead roles.

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