Help Desk Technician with Advanced Troubleshooting Skills

As a Help Desk Technician with advanced support expertise, you will play a critical role in ensuring users have the necessary access to perform their roles effectively.Key responsibilities will include managing Citrix access permissions, resolving connection issues, and identifying user latency problems. You will also be responsible for troubleshooting and...

About the Role:ePERFORMAX Contact Centers Corporation is seeking a skilled IT Help Desk Technician to join our team. The successful candidate will be responsible for providing technical support and exceptional customer service via phone and email. Key responsibilities include troubleshooting and resolving technical issues, documenting customer interactions,...

We are looking for a Help Desk Technician to join our IT team at Ascendion. The successful candidate will be responsible for resolving technical issues and providing technical assistance to employees.Responsibilities:Troubleshoot and resolve hardware, software, and networking issues.Escalate complex issues to the appropriate IT team members.Maintain detailed...

We are looking for an IT Help Desk Technician to join our team at OpenText (Philippines), Inc.In this role, you will be responsible for providing technical support to customers via phone and email, resolving issues related to missing data and advanced technical problems.The successful candidate will have:BPO experience handling high volume callsStrong...

About the RoleThe Advanced IT Support Technician position involves providing advanced technical support to users, assisting them with complex issues and troubleshooting problems. You will be working as an escalation point for the Service Desk Analysts and covering their roles when required.To succeed in this role, you must have hands-on experience in...

Kroll is hiring a Help Desk Technician to provide technical assistance and support to our customers. As a key member of our support team, you will be responsible for resolving technical issues and improving customer satisfaction.Duties:Analyze and troubleshoot technical problemsProvide clear and concise instructions to customersDocument customer interactions...

Key ResponsibilitiesProvide 24x7 on-call rotation support for all supported technologies.Test fixes to ensure problems have been adequately resolved.The Help Desk Technician possesses strong analysis skills and has an understanding of specific functional or technical areas.

Welcome to the Help Desk Team at Innovative Information Technology Solutions, Inc.! As a Help Desk Technician, you will be an integral part of our customer support team.Our ideal candidate is a skilled communicator who can effectively diagnose and resolve technical issues while maintaining excellent customer relationships.Your key responsibilities will...

We are looking for a highly skilled Help Desk Technician to join our team at Pan Asia Resources Philippines Inc. In this role, you will provide technical support to customers via phone or email, using your expertise to troubleshoot and resolve issues efficiently.Responsibilities:Serve as the first point of contact for customers seeking technical...

About the Role:We are seeking a Help Desk Team Member to join our dynamic team at IBEX Global Solutions (Philippines) Inc. As a Help Desk Technician, you will be responsible for providing technical assistance to customers via phone, email, or chat.Key responsibilities will include troubleshooting hardware and software issues, resolving customer complaints,...

Job DescriptionThe IT Service Desk Manager at K2 Staffing, LLC is responsible for providing exceptional technical support to clients. This role requires strong leadership skills, technical expertise, and excellent communication abilities.Duties and Responsibilities:Manage ticket flow to ensure timely resolution of client issues.Collaborate with technicians...

We are seeking a skilled IT Help Desk Technician to join our team at Helix.The successful candidate will possess excellent communication skills and be able to effectively deal with clients who have urgent needs, are impatient, and difficult to reach.Responsibilities include providing technical support for hardware related issues like no audio, Bluetooth...

Requirements and QualificationsTo be considered for this role, you must have:Proven Help Desk Technician experience with a focus on onsite supportOne year of technical support experiencePASSION FOR EXCELLENT CUSTOMER SERVICE AND HELPING USERSExcellent written communication skills for explaining complex technical concepts simplyProficiency in live chat tools...

Job Overview:We are seeking an IT Support Technician to join our team at REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. As a key member of our IT department, you will provide technical support to our employees, troubleshoot and resolve IT-related issues, and collaborate with other teams to ensure efficient operations.Key Responsibilities:Provide technical...

Job Title: IT Service Desk TechnicianJob DescriptionThe IT Service Desk Technician plays a critical role in ensuring that our employees receive prompt and effective technical support. The successful candidate will be responsible for resolving end-user incidents and requests, analyzing possible causes of hardware, software & network connection failure &...

About the RoleWe are looking for a skilled IT Help Desk Analyst to join our team. The successful candidate will be responsible for providing technical support to our customers via phone, email, and other communication channels.Key ResponsibilitiesProvide technical assistance to customers with software, hardware, and network-related issues.Escalate complex...

About This RoleWe are looking for a skilled Help Desk Analyst to join our team at Wilserve Multipurpose Cooperative.The ideal candidate will have in-depth knowledge of computer hardware and software troubleshooting, as well as experience with installation and configuration of hardware and software.As a Help Desk Analyst, you will be responsible for providing...

Nityo Infotech Services Philippines Inc. is a leading provider of IT services, and we are seeking a skilled Help Desk Professional to join our team. As an IT Service Desk/Technical Support Representative, you will be responsible for delivering exceptional technical support to our clients.Key Responsibilities:Provide technical support and assistance via...

Help Desk PositionWe're looking for a Help Desk Coordinator to provide excellent customer support via email at HGS Offshore Staffing Solutions.Key Responsibilities:Email Support: Respond to customer inquiries in a timely and professional manner.Product Support: Provide accurate product information and solutions to customers.Order Assistance: Process order...

We are seeking a skilled Service Desk Technician to join our team at Nityo Infotech Services Philippines Inc. As an IT Service Desk/Technical Support Representative, you will be responsible for providing technical support to our clients and ensuring that their issues are resolved promptly and efficiently.Responsibilities:Respond to client inquiries and...