
Care Coordination Specialist
17 hours ago
Staff Scheduler
Job DescriptionWe are seeking a detail-oriented and organized Staff Scheduler to join our team. As a Staff Scheduler, you will play a vital role in ensuring that our staff members are scheduled correctly and efficiently.
The ideal candidate for this position will have excellent communication skills, be able to multitask with ease, and have a keen eye for detail. If you are a self-motivated individual who is passionate about delivering high-quality results, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Schedule and allocate support services for clients.
- Roster field staff according to service needs, client care plans, and staff availability.
- Ensure rosters comply with staff conditions of employment and relevant award requirements.
- Communicate effectively with clients, staff, and stakeholders via phone, email, and internal systems.
- Maintain accurate scheduling and rostering records using internal systems and software.
- Resolve scheduling conflicts and proactively respond to service delivery issues.
- A minimum of 3 years of experience in scheduling or rostering within Community Aged Care, NDIS, or a related industry.
- Strong customer service orientation with excellent communication skills in fluent English.
- Proven ability to work in a fast-paced environment and manage competing priorities.
- Experience using scheduling or rostering software and maintaining administrative systems.
- Ability to interpret and apply award conditions (e.g., SCHADS).
- Demonstrated problem-solving skills and attention to detail.
- A team-oriented mindset and proactive work ethic.
- Competitive salary and professional development opportunities.
- Collaborative client partnerships and a fun, inclusive work environment.
- Opportunities for leadership, expertise, and global client exposure.
- Monthly coaching, training, and career development.
- Remote work flexibility.
- Engage in social impact activities and industry impact.
- Achieve work-life balance and flexibility to support personal commitments.
- Comprehensive HMO coverage with one free dependent.
We are a diverse and inclusive organization that values the contributions of our employees. We believe in creating a positive and supportive work environment that fosters growth and development. Join our team today and be part of an organization that makes a difference in people's lives.
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