Customer Care Specialist

4 days ago

Makati City, National Capital Region, Philippines Thurston Software Solutions, Inc. Full time ₱200,000 - ₱300,000 per year

We are seeking a detail-oriented and compassionate Virtual Patient Coordinator/Medical Support Specialist to join our healthcare team. This role is responsible for managing patient communication and coordination efforts, including appointment scheduling, referral processing, virtual call-center support, data entry, and insurance verification. The ideal candidate will have strong organizational skills, excellent communication abilities, and experience working in a fast-paced medical or healthcare setting.

Key Responsibilities:

* Coordinate and manage patient recall efforts and referral tracking to ensure continuity of care.

* Operate within a virtual call-center environment to handle inbound and outbound calls in a courteous and professional manner.

* Schedule patient appointments accurately based on provider availability and patient needs.

* Perform accurate and timely data entry into electronic health records and other systems.

* Verify insurance eligibility and benefits prior to appointments and assist patients with questions related to coverage.

* Maintain confidentiality of all patient information in compliance with HIPAA and organizational policies.

Job Types: Fixed term, Temporary, Fresh graduate

Contract length: 3 months

Pay: Php20, Php25,000.00 per month

Benefits:

  • Paid training
  • Promotion to permanent employee

Ability to commute/relocate:

  • Makati: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Senior High School (Preferred)

Work Location: In person

  • Specialist Customer Care

    4 days ago

    Quezon City, National Capital Region, Philippines Western Union Full time ₱900,000 - ₱1,200,000 per year

    Senior Specialist, Customer Care – Quezon City, PhilippinesAre you looking for a customer service role that lets you learn new skills in a supportive environment? Are you interested in growing your career with a worldwide financial-services leader that is reaching customers and receivers around the globe? Then it's time to join Western Union as a Senior...

  • Customer Care Officer

    1 week ago

    Makati City, National Capital Region, Philippines Prime@ Technology Specialists, Inc. Full time ₱192,000 - ₱240,000 per year

    Customer Care SpecialistLocation: Taguig (BGC)Salary: P18- 20KWork Schedule: Monday-FridayJob Description:Responsible for handling incoming customer inquiries regarding their financial accounts, providing information on products and services, resolving issues, and ensuring a positive customer experience through various communication channels, all while...

  • Customer Care Specialist

    4 days ago

    Makati City, National Capital Region, Philippines rainx Global Full time ₱250,000 - ₱450,000 per year

    Looking for a Team Lead with enough years of experience to handle a startup.Looking for a Customer care and Sales agent with 2 years of solid experience.Should be flexible for a start up

  • Customer Care Specialist

    4 days ago

    Mandaluyong City, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full time ₱600,000 - ₱1,200,000 per year

    Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Specialist II, Customer Care Administration, you will be part of a collaborative, impactful, and dynamic Sales Order Management and Customer Care team at...

  • Online Patient Care Specialist

    6 days ago

    Makati City, National Capital Region, Philippines One Nadela Medical Group Full time ₱250,000 - ₱350,000 per year

    Online Patient Care SpecialistJob Overview:We are seeking a dedicated Online Patient Care Specialist to handle patient inquiries, manage online bookings, and provide administrative support with initiative and professionalism. The role is vital in ensuring a smooth and efficient clinic experience for our patients while upholding excellent customer service...

  • Customer Care Specialist

    6 days ago

    Makati City, National Capital Region, Philippines DMCI Homes Full time ₱600,000 - ₱1,200,000 per year

    RESPONSIBILITIESAssist in handling clients' concernsAppropriately and timely coordinate and relay clients' concerns and inquiriesAssess clients' concerns by getting data and information from concerned departmentsConsistently follow-up on the progress of clients' concerns and requestsRecommend viable solutions based on the data gatheredQUALIFICATIONSGraduate...

  • Customer Care Specialist

    4 days ago

    Quezon City, National Capital Region, Philippines HelloConnect Full time ₱180,000 - ₱250,000 per year

    About UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

  • Customer Care Senior Representative

    4 days ago

    Quezon City, National Capital Region, Philippines NTT Full time ₱900,000 - ₱1,200,000 per year

    Overview:As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen...

  • Customer Care Specialist

    4 days ago

    Quezon City, National Capital Region, Philippines HelloConnect, Inc. Full time ₱150,000 - ₱250,000 per year

    Our Customer Care Representative is responsible for delivering a high level of courteous and efficient customer service in response to customer inquiries across multiple contact channels. You will be resilient and adaptable and have a natural passion for making people happy. You will be supported every day by a strong support network of Team Leaders and...

  • Customer Care

    3 days ago

    Quezon City, National Capital Region, Philippines Autokid Subic Trading Corporation Full time ₱800,000 - ₱1,200,000 per year

    Job SummaryThe Customer Care Specialist is responsible for delivering excellent service to customers by handling inquiries, resolving concerns, and providing accurate information about products and services. This role ensures a positive customer experience and supports the company's commitment to client satisfaction.Key ResponsibilitiesCustomer...