Care Coordination Specialist

1 day ago

Mandaluyong City, National Capital Region, Philippines beBeeScheduling Full time ₱900,000 - ₱1,200,000
Home Care Specialist

Our ideal candidate will possess exceptional organizational and time management skills, with the ability to effectively prioritize tasks in a fast-paced environment.

  • Key Responsibilities:
  • Rostering Management:
  • • Develop and maintain an efficient rostering system for support worker allocation.
  • • Manage client visit schedules and assignments based on availability, skills, location, and preferences.
  • • Monitor rostering changes for accuracy.
  • • Promptly resolve scheduling conflicts and coverage gaps to ensure continuous care.
  • Care Planning:
  • • Collaborate with participants, families, and healthcare professionals to establish and update care goals.
  • • Review and adjust care plans for effectiveness regularly.
  • • Provide ongoing support and performance evaluations to care providers.
  • Participant and Family Support:
  • • Build strong relationships with participants and their families, serving as a primary contact for concerns.
  • • Educate participants and families on available resources, support services, and care options.
  • • Advocate for participants' needs, ensuring their rights and preferences are respected.
  • Collaboration and Communication (Care Management):
  • • Work closely with the care management team to understand client care requirements and support worker capabilities.
  • • Maintain effective communication with support workers regarding availability and scheduling issues.
  • • Communicate with clients and families to understand preferences, accommodate requests, and address concerns.
  • Compliance, Documentation and Reporting:
  • • Maintain accurate records of support worker availability, client preferences, and visit schedules.
  • • Generate reports on rostering activities, including service utilization and client satisfaction.
  • • Ensure compliance with organizational policies, procedures, and regulatory requirements for documentation and reporting.
  • • Monitor and address potential risks and safety concerns.
  • • Participate in quality improvement initiatives.
Benefits
  • Competitive Salary Package:
  • Medical, dental coverage and life insurance from day 1 of employment
  • Paid vacation and sick leave (with quarterly sick leave conversion)
  • Financial assistance program
  • Mandatory government benefits and 13th month pay
  • Complimentary sleeping quarters, coffee at no cost
  • Complimentary office fitness and wellness facilities at no cost
  • Regular company events, work-life balance, and career growth opportunities

What We Offer

We are committed to creating a workplace culture that values diversity, equity, and inclusion. Our goal is to deliver exceptional quality care within the Aged Care and Disability Sectors.

As a leading provider of home care services, we offer government-funded support options for individuals aged 65 years and over through home care packages and the Commonwealth Home Support Program. As registered NDIS providers, we also offer disability support services.

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