Key Account Specialist
4 weeks ago
About TASQ Staffing Solutions
TASQ Staffing Solutions is a reputable staffing agency that connects top talent with exciting job opportunities. Our mission is to provide exceptional service and support to our clients and candidates.
Job Summary
We are seeking a highly skilled Key Account Specialist to join our team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients. This is a hybrid night shift role, requiring the candidate to work from home 3 days a week and on-site in Cebu City 2 days a week.
Responsibilities:
- Handle customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide exceptional customer service to ensure high levels of satisfaction
- Work closely with internal teams to resolve customer issues
Requirements:
To be successful in this role, you will need:
- A degree in Accounting or a related field
- At least 6 months of experience in a customer service role, preferably in the BPO industry
- General accounting knowledge and skills
- Excellent communication and written skills
Salary and Benefits
The estimated salary for this role is ₱25,000 - ₱35,000 per month, depending on experience. Additionally, you will receive a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and development.
Why Work with TASQ Staffing Solutions?
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional service and supporting our clients and candidates every step of the way.
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