Professional Support Specialist
1 day ago
Job Title: Professional Support Specialist
Overview:We are seeking a skilled and motivated individual to join our team as a Professional Support Specialist.
As a key member of our organization, you will be responsible for managing client engagement, setting appointments, and providing administrative support to drive sales and marketing efforts.
Key Responsibilities:- Qualify inbound leads, book appointments, and close deals with hot prospects over the phone.
- Maintain CRM records with updated notes.
- Monitor and respond to comments on business social media pages.
- Share and schedule content to maintain consistent engagement.
- Draft and send email campaigns to prospects and clients.
- Assist with follow-up communications after meetings or investigations.
- Provide weekly reports on calls, appointments set, and social engagement metrics.
- Proven experience in customer-facing roles, sales, or appointment setting.
- Strong communication and persuasion skills with confident phone presence.
- Familiarity with social media platforms and ability to work independently.
- Professional, discreet, and trustworthy – comfortable working with sensitive information.
Our organization is committed to providing exceptional services and supporting our clients' needs. We value professionalism, integrity, and dedication in our team members.
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