Attractions and Amusement Park Staff Member

4 days ago

Manila, National Capital Region, Philippines beBeeOperator Full time ₱150,000 - ₱250,000
Attractions Operator

This role is responsible for ensuring the safety of guests using an attraction and strictly enforcing policies as described in the Attraction's Standard Operating Procedures.

Key Responsibilities:
  • Ensure guest and employee safety is the highest priority.
  • Conduct pre-opening inspections of assigned locations and prepare for opening by sweeping queue lines, platforms, entrance and exit locations, and emptying trash.
  • Ensure minimum required personal protective equipment is present at the Attraction location and in good repair.
  • Report any missing or damaged personal protective equipment to a supervisor.
  • Clearly communicate instructions and safety announcements to guests and monitor the Attraction location to ensure guests are enjoying the attraction or activity safely.
  • Operate Attractions exactly as trained by trainer/supervisor without deviating from the SOP.
  • Only operate attractions that have been trained and certified to operate by their trainer/supervisor.
  • Consistently practice safe work habits including proper use of personal protective equipment, safe lifting, and reporting unsafe situations to a supervisor immediately.
  • Control activity while in progress and constantly monitors the attraction while in operation, being prepared to stop or shut down the attraction should a problem occur.
  • Administer and coordinate emergency first aid as necessary.
  • Screen all guests to ensure they meet physical requirements of the attraction or activity, in accordance with the SOP.
  • Ensure adequate through-put of the attraction is met by working efficiently and allowing appropriate number of guests onto the attraction as determined by the SOP.
  • Monitor guests enjoying the attraction and be prepared to assist scared guests safely.
  • Responsible for evacuating the attraction and assisting guests through various evacuation methods including extreme heights, various types of platforms, stairs and ladders.
Additional Duties:
  • Understand and adhere to rules and regulations established in the Employee Handbook and hotel policies concerning fire, hygiene, health and safety.
  • Ensure high standards of personal presentation and grooming.
  • Respond to changes in family entertainment centre function as dictated by the industry, company and hotel.
  • Attend training sessions and meetings as and when required.
  • Carry out any other reasonable duties and responsibilities as assigned by superiors due to business requirements.
Qualifications and Skills:
  • Ability to obtain PNR Red CPR for Professional Rescuer Certification. Prior experience is an advantage.
  • College degree or equivalent.
  • Customer-oriented personality Displays a high commitment to improving customer service Ability to communicate in English.
Personal Attributes:
  • Confident
  • Passionate
  • Organized
  • Assertive
  • Flexible in working hours, as this may require extra hours out of normal work hours

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