Security Operations Manager

2 days ago

Manila, National Capital Region, Philippines beBeeSecurity Full time ₱800,000 - ₱1,200,000
Job Title: Security Operations Manager

Job Summary: The Security Operations Manager is responsible for overseeing the safety and security operations of a hotel and theme park. This includes guest and staff safety, asset protection, emergency preparedness, surveillance operations, and regulatory compliance.


Key Responsibilities:

  • Operational Oversight: Supervise daily security operations for both hotel and theme park, ensuring round-the-clock coverage. Lead and monitor the performance of security personnel and ensure proper deployment across locations. Conduct routine inspections and patrols of all areas, including guest zones, staff facilities, and restricted areas.
  • Safety & Incident Management: Respond to and manage emergency situations such as medical incidents, fire alarms, guest disputes, or criminal activity. Assist in investigations of security breaches, theft, accidents, and suspicious activities; document findings and take corrective actions. Maintain logs and reports of all incidents and follow up with relevant departments. Monitor CCTV systems, access controls, and alarm systems to detect and deter unauthorized or suspicious activities.
  • Staff Training & Supervision: Assist in recruiting, training, and developing security staff on safety protocols, emergency procedures, and guest interaction. Conduct regular drills (e.g., fire evacuation, active shooter) in coordination with local authorities and internal teams.
  • Compliance & Policies: Ensure adherence to local laws, licensing, and organizational safety policies. Support audits and regulatory inspections; maintain updated SOPs, licenses, and training records.
  • Guest & Asset Protection: Work closely with guest services and operations to resolve guest complaints related to security. Oversee protection of company assets, including equipment, merchandise, and cash handling procedures.

Seniority level
  • Mid-Senior level

Employment type
  • Full-time

Job function
  • Management

Industries
  • Hospitality
  • Hotels and Motels
  • Amusement Parks and Arcades

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