
Medical Operations Supervisor
4 days ago
The role of a Client Services Manager involves leading a team of virtual assistants, ensuring their performance aligns with client expectations.
Key Responsibilities:- Oversee daily operations and problem-solving for Medical Client-VA pairs to meet targets set by clients.
- Collaborate with clients to create task lists for productivity and profitability.
- Work closely with clients to grow their businesses using Global Medical services.
- Manage Medical Client-VA relationships effectively.
- Mitigate concerns, anticipate growth, identify patterns, handle situations, and facilitate high-level escalations and negotiations.
- PREFERRED Degree in medical or healthcare-related field.
- AT LEAST 3 YEARS Experience in Healthcare/Medical Management/Remote Management (operational processes).
- Highly proficient English language skills (written and oral).
- Ability to perform under pressure, work with high-level professionals, and be self-motivated and organized.
- TRAINING & DEVELOPMENT EXPERIENCE PREFERRED.
- Familiarity with MS Office applications and Google Suite is required.
- Open to working night shifts.
- Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher.
- 8.00 GB RAM.
- Windows 10/11 64-bit or macOS Ventura.
- USB-type headset with noise-cancelling feature.
- Clear video output camera.
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