Service Quality Representative
2 days ago
**About the Job:**
Neksjob Corporation is hiring a Service Quality Representative to deliver exceptional customer service support while maintaining a high level of professionalism and empathy.
Main Tasks:
- Address customer inquiries and concerns in a prompt and professional manner.
- Provide effective solutions to customer issues, ensuring timely and satisfactory resolution.
- Maintain a high standard of call quality and quantitative performance.
Requirements for Success:
- Candidates with strong communication skills and a customer-oriented mindset are encouraged to apply.
- Candidates with prior BPO experience are open to apply, but it's not required.
- Candidates with experience in both BPO and non-BPO roles are welcome to apply.
- Undergraduates with relevant work experience are also encouraged to apply.
Working Conditions:
The successful candidate will be employed as a regular, full-time hire at Neksjob Corporation, working in a dynamic and fast-paced environment.
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