Remote Call Center Customer Service Representative

3 days ago

Manila, National Capital Region, Philippines beBeeCareer Full time ₱6,000 - ₱12,000

Looking for a role where you can utilize your communication skills and customer service experience? We're seeking an individual to work from home as a call center agent.

This opportunity is perfect for those who enjoy interacting with customers and are proficient in English.

About the Role
  • Handle inbound calls and emails professionally.
  • Resolve customer inquiries and ensure strong satisfaction.
  • Collaborate with internal teams for prompt order processing and delivery.
  • Elevate customer feedback as necessary.
  • Identify business opportunities through lead follow-ups and research.
  • Pursue new business by meeting clients, understanding needs, and offering solutions.
  • Manage sales processes to close opportunities.
  • Nurture relationships with existing clients.
  • Meet and exceed activity and revenue targets.
Requirements
  • At least 6 months of call center experience.
  • Excellent English language skills.
  • A reliable computer, phone, and internet connection.
  • Strong typing and computer skills.
  • Exceptional interpersonal and communication skills.
  • Meticulous organization and attention to detail.
  • A willingness to learn and grow.
What's On Offer?
  • An entry-level position with growth opportunities.
  • An attractive salary package.
  • The chance to make a meaningful impact.
Seniority level
  • Entry level.
Employment type
  • Full-time.
Job function
  • Customer Service Representative.
Industries
  • Business Consulting and Services.

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