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Customer Service Advocate

1 month ago

Angeles City, Central Luzon, Philippines Greenview PH Full time
Customer Service Representative

At Greenview PH, we are seeking a highly skilled and dedicated Customer Service Representative to join our team.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Manage customer requests and ensure that they are handled efficiently and effectively.
  • Develop and maintain accurate records and files to support customer interactions.
  • Utilize Concentrix and client-based tools and applications to optimize customer management and servicing.
  • Deliver exceptional customer service, demonstrating a high level of professionalism, empathy, and problem-solving skills.

Requirements:

  • High school diploma or equivalent with a strong educational background.
  • Excellent English communication skills, both written and verbal.
  • Proven customer service, problem-solving, and multitasking skills.
  • Proficiency in computer applications and software.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

  • A competitive salary range of up to Php 22k to 30k per month.
  • Allowances and benefits, including insurance coverage and HMO.
  • Monthly performance incentives and career development opportunities.
  • Leave credits and a supportive work environment.