Customer Service Advocate

1 day ago


Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

Job Summary:

Neksjob Corporation is seeking a Customer Service Representative without experience to join our team. As a Customer Service Representative, you will be responsible for ensuring that consumers are satisfied with products or services by handling complaints and inquiries, escalating queries and concerns when necessary, and troubleshooting common issues.

Key Responsibilities:

  • Handle customer complaints and inquiries in a timely and professional manner
  • Evaluate customer needs and provide solutions to resolve their issues
  • Work collaboratively with other departments to resolve complex customer issues
  • Provide excellent customer service through multiple channels, including phone, email, and chat

Requirements:

  • High school diploma or equivalent required
  • Good communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience. If you are a motivated and customer-focused individual who is looking for a challenging role, please submit your application.



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