Customer Service Advocate

6 days ago


Cebu City, Central Visayas, Philippines weSource Management Consultancy Firm Full time

We are seeking a highly skilled Customer Service Representative to join our Retail Account team in Cebu.

This is an on-site role that requires a shifting schedule, including weekends and holidays.

The successful candidate will have a minimum of 1 year BPO experience, with 1 year experience in Customer Service and/or Sales (blended voice and non-voice or pure voice experience).

Responsibilities include handling product or service inquiries, attending to customer requests, and maintaining confidentiality of customer information.

Bachelor's degree in any field is preferred, and the candidate should be willing to work on-site and adapt to a shifting schedule.

Key requirements include flawless verbal and written English communication skills, experience in handling an Omnichannel, and amendability to work onsite.



  • Angeles City, Central Luzon, Philippines Work Services Full time

    Career HighlightsAt Work Services, we're seeking a dedicated Customer Service Advocate to join our team in a full-time on-site role. Key responsibilities will include providing top-notch customer service, ensuring customer satisfaction, and showcasing strong interpersonal skills. The ideal candidate will possess at least 3 months of call center experience,...


  • Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

    Job OverviewWe are looking for a skilled Customer Service Representative to join our team at Staff Outsourcing Solutions.Key Responsibilities:Provide excellent customer service via phone, email, and other communication channels.Respond to customer inquiries in a timely and professional manner.Resolve customer complaints and issues in a fair and efficient...


  • Cebu City, Central Visayas, Philippines Growthfn Full time

    Job Summary:As a Customer Service Representative for the life insurance account, you will be responsible for providing high-quality service to policyholders and beneficiaries by addressing inquiries, processing policy changes, and offering support throughout the life insurance process. Your role involves understanding the intricacies of life insurance...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    About the Role:At Neksjob, we're seeking a skilled Customer Service Representative to join our team. As a key member, you'll be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Answer incoming calls from customers, resolving inquiries and requests in a timely and professional manner....


  • Cebu City, Central Visayas, Philippines JBW Managed Consulting and Services Full time

    JBW Managed Consulting and Services is seeking a highly motivated Customer Service Representative to join our team in Cebu. If you are looking for a career in customer service, this is the perfect opportunity for you!Key Responsibilities:Address inbound and outbound customer queries in a professional and efficient manner.Resolve issues through written and...


  • Cebu City, Central Visayas, Philippines Addforce Human Resources Inc. Full time

    Customer Service OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Addforce Human Resources Inc. The ideal candidate will possess excellent communication skills and have prior experience in the BPO industry.Key Responsibilities:• Respond to customer inquiries and resolve issues in a timely and professional...


  • Cebu City, Central Visayas, Philippines Gratitude Philippines Full time

    Key Requirements:• 1 year of BPO experience preferred for SHS graduates• Open to College graduates with or without BPO experience• Must be willing to work on-siteWhat We Offer:• Competitive salary up to 20,000 pesosAbout Us:Gratitude Philippines is a leading provider of customer service solutions.


  • Mandaue City, Central Visayas, Philippines Eteam Full time

    Looking for a motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our Eteam BPO team, you will be responsible for providing exceptional customer service to our clients.Qualifications:High school graduate with at least 6 months experience in a BPO environmentCollege graduate with or without BPO...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Customer Service Representative Job DescriptionAt Neksjob, we are seeking a highly skilled Customer Service Representative to join our team in Iloilo. As a key member of our customer service team, you will be responsible for handling large volumes of customer calls and providing exceptional service to ensure customer satisfaction.Key Responsibilities:Handle...


  • Angeles City, Central Luzon, Philippines Greenview PH Full time

    Customer Service RepresentativeAt Greenview PH, we are seeking a highly skilled and dedicated Customer Service Representative to join our team.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Manage customer requests and ensure that they are handled efficiently and effectively.Develop and maintain...


  • Iloilo City, Western Visayas, Philippines Gratitude Philippines Full time

    QualificationCompleted 2 years in college (with at least 72 units) + 6 months BPO or CSR-related work experienceGraduate of 4 year course with or without work experienceKey Skills: Strong communication skills, Customer service skills, Teamwork and collaboration, Adaptability and flexibility, Time management and organizationWhat We Offer: Competitive salary...


  • Tarlac City, Central Luzon, Philippines People's Credit Network Finance Co., Inc. Full time

    **Job Title:** Sales Professional Advocate**Job Summary:** We are seeking a highly motivated Sales Professional Advocate to promote financial services to SSS, GSIS, and PVAO pensioners. The ideal candidate will have excellent communication skills and be able to work effectively in a field-based environment.**Responsibilities:**Promote financial services to...


  • Cabanatuan City, Central Luzon, Philippines Innovate Strategic Resource Marketing Inc. Full time

    Qualifications:High school graduate (old and new curriculum)Minimum of 6 months' collection experience in BPO (International / Local)Excellent English communication skills (voice and written)Flexibility to work on-site and adapt to shifting schedules at Clark, PampangaBenefits:Free mealsHMO13th monthGovernment benefitsAccommodation for a monthShuttle...


  • Cebu City, Central Visayas, Philippines Quess Philippines Corp. Full time

    Job Title: Customer Experience Process TrainerJob Summary:We are seeking a highly skilled Customer Experience Process Trainer to join our team. As a Customer Experience Process Trainer, you will be responsible for advocating world-class customer experience to front liners, educating and producing competent staff to deliver client-set requirements.Key...


  • Cebu City, Central Visayas, Philippines Quess Philippines Corp. Full time

    Job Overview:The role of the Customer Experience Process Trainer is to promote world-class customer service within the organization. This involves educating and training staff to deliver exceptional customer experiences, while also developing and improving process-specific curriculum. The ideal candidate will have excellent communication and coaching skills,...


  • Bacolod City, Western Visayas, Philippines Neksjob Corporation Full time

    Job Title: Customer Service RepresentativeYou are the primary brand advocate of the account you will be assigned to. Our company, Neksjob Corporation, values exceptional customer support, and we are looking for a skilled professional to deliver outstanding service to our clients and customers.Key Responsibilities:Provide top-notch support to customers and...


  • Cebu City, Central Visayas, Philippines Quess Philippines Corp. Full time

    Customer Service Representative RoleA Customer Service Representative, or CSR, plays a vital role in our organization by acting as a liaison between our customers and our company. This individual provides accurate and efficient product and service information, answers customer questions, and resolves any emerging problems that our customer accounts might...


  • Bacolod City, Western Visayas, Philippines Neksjob Corporation Full time

    Primary Brand AdvocateAs a key member of Neksjob Corporation’s client relations team, you will deliver exceptional support to the customers and clients of the world’s biggest and most sought-after brands. Your role will involve being the primary brand advocate for the account you are assigned to, promoting and representing the brand with the highest...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    Job Title: Customer Service AgentWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and ensuring their satisfaction with our products and...


  • Cebu City, Central Visayas, Philippines RecruiterPH Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at RecruiterPH. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring customer...