
Client Relations Liaison
1 day ago
We are seeking a highly skilled Client Relations Specialist to join our team. This frontline role is responsible for managing real-time communication with VIP clients via multiple channels, providing exceptional service and resolving issues promptly.
Key Responsibilities:- Serve as the primary point of contact for assigned clients via various platforms, including Telegram, WhatsApp, Zoom, and email.
- Handle sensitive feedback and high-value interactions with empathy and professionalism, maintaining a strong brand voice.
- Resolve service issues directly when possible, escalating critical concerns with full context and collaborating with internal teams to meet client needs.
- Document all client interactions in software systems, tracking onboarding progress, status reports, and contract communications.
- Participate in ongoing training to stay aligned with standard operating procedures and client strategies, upholding a maximum response time during working hours.
- Minimum 3 years of experience in a client-facing role, handling chat, phone, or email interactions.
- Proven ability to manage demanding personalities and de-escalate tense situations, with strong organizational skills and attention to detail.
- Excellent written and verbal English communication skills, with technical familiarity with software tools.
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Client Relations Officer
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Clinical Liaison Representative
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Senior Client Liaison
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Business Partnership Liaison
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Client Success Liaison
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Senior Client Liaison
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Employee Relations Manager
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Dialer Operator for Client Relations
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Client Engagement Specialist
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Senior Loan Processor and Client Liaison
1 day ago
Mabalacat, Central Luzon, Philippines beBeeLoanProcessing Full time ₱18,000 - ₱24,000About this RoleWe are seeking a detail-oriented Loan Processing Coordinator to join our team. This role is ideal for someone who thrives on managing details, keeping processes moving, and building positive relationships with clients.You will be the key point of contact for clients throughout the loan process—ensuring smooth communication between brokers,...