Client Relations Officer
4 days ago
Position Summary:
The support service personnel shall provide assistance and support to the New Business Ventures function of the Office of the President & CEO in managing relationships with prospective clients by coordinating inquiries, facilitating property-related processes, and ensuring that client needs are addressed efficiently and professionally. The role involves handling inquiries, facilitating property related processes, and coordinating with internal departments to ensure the prompt and easy entry and registration of business locators, as well as support the smooth and seamless operation of existing business locators, within the Clark Civil Aviation Complex (CCAC).
Duties and Responsibilities:
Process potential locators' Letters of Intent (LOIs), facilitate communication to address their requirements.
Assist in identifying suitable properties through joint site inspections and departmental verifications.
Organize and coordinate meetings with the prospective locators.
Conduct comprehensive site tours, and provide ongoing support until a decision is made on whether or not to proceed with the preparation of term sheets and lease agreements (LAs).
Facilitation of various requests from locators and other government agencies on the issuance of the following: a) Endorsement to CDC relative to application for business registration, b) Certification, c) Clearances, d) Reservation agreement.
Provide assistance in the preparation of events such as groundbreaking with concerned locators;
Request for write-up/s from locators for the CIAC Annual Report.
Assist in the monitoring and implementation of the Asset Disposition Program (ADP) within the Clark Civil Aviation Complex (CCAC).
Participation to invitations on logistics-related, education and entertainment-related business meetings, forums, and networking as approved by Management.
Conduct briefing and presentations before existing or incoming investors and locators on various processes, rules and regulations relating to their operation within the Clark Civil Aviation Complex. Annex B
Evaluate and submit recommendation on various requests of business locators and concessionaires for issuance of certificates of registration and tax exemption, import and export permits, employment permits, immigration papers, licenses, clearances, and other documentary requirements relating to their operation.
Monitor and ensure compliance of business locators and concessionaires with their contractual obligations stipulated under their lease agreements, contracts, memorandum of agreement, fees and charges agreements, etc..
Ensure the establishment and maintenance of an updated record and registry of all business locators and concessionaires within the Clark Civil Aviation Complex for easy reference, retrieval and generation of necessary information, data and statistics.
Undertake coordination/clarification meetings with concerned business locators and concessionaires, including other CIAC departments, CDC and other concerned government offices and agencies, in order to promote and ensure a business-friendly atmosphere within the Clark Civil Aviation Complex.
Performs such other tasks that may be assigned from time to time.
Job Type: Full-time
Pay: Php28,188.00 per month
Benefits:
- Life insurance
Work Location: In person
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