Customer Support Associate
1 month ago
We are seeking highly skilled and dedicated professionals to join our team as Call Center Representatives. As a key member of our customer support team, you will be responsible for delivering exceptional customer service, resolving issues efficiently, and maintaining a positive attitude in a fast-paced environment.
About the Role:
- Respond to incoming calls from customers, addressing their inquiries, concerns, and complaints in a professional and courteous manner.
- Troubleshoot problems, providing solutions and information to resolve customer issues promptly.
- Work collaboratively with colleagues to achieve team goals and objectives.
Requirements:
- High School Graduate (old curriculum) or Senior High School Graduate (new curriculum).
- At least 6 months of call center experience, preferably in a similar role.
- Excellent communication skills, both written and verbal.
- Ability to work onsite and adapt to changing priorities.
Benefits:
- Competitive salary range: ₱24,500 per month.
- Exciting performance bonuses and account-specific allowances.
- Career advancement opportunities within the company.
- Promote within the company for growth and development.
- Comprehensive healthcare benefits for employees and their dependents.
About Us:
Neks Job Philippines is committed to providing excellent job matching services to candidates and employers alike. We strive to build long-term relationships based on trust, respect, and open communication.
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