Customer Support Associate

1 week ago


Antipolo City, Calabarzon, Philippines Neks Job Philippines Full time
Job Overview

We are seeking highly skilled and dedicated professionals to join our team as Call Center Representatives. As a key member of our customer support team, you will be responsible for delivering exceptional customer service, resolving issues efficiently, and maintaining a positive attitude in a fast-paced environment.

About the Role:

  • Respond to incoming calls from customers, addressing their inquiries, concerns, and complaints in a professional and courteous manner.
  • Troubleshoot problems, providing solutions and information to resolve customer issues promptly.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Requirements:

  • High School Graduate (old curriculum) or Senior High School Graduate (new curriculum).
  • At least 6 months of call center experience, preferably in a similar role.
  • Excellent communication skills, both written and verbal.
  • Ability to work onsite and adapt to changing priorities.

Benefits:

  • Competitive salary range: ₱24,500 per month.
  • Exciting performance bonuses and account-specific allowances.
  • Career advancement opportunities within the company.
  • Promote within the company for growth and development.
  • Comprehensive healthcare benefits for employees and their dependents.

About Us:

Neks Job Philippines is committed to providing excellent job matching services to candidates and employers alike. We strive to build long-term relationships based on trust, respect, and open communication.



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