Healthcare Support Specialist

1 week ago


Antipolo City, Calabarzon, Philippines Neksjob Corporation Full time

Neksjob Corporation seeks highly skilled professionals to fill the role of Healthcare Support Specialist. This position involves handling inbound calls from customers and healthcare providers, ensuring seamless communication and resolving any issues that may arise. Key responsibilities include assisting clients with doctor's appointments, medicine replenishment, health insurance claims, and providing detailed information on health insurance coverage.

As a Healthcare Support Specialist at Neksjob Corporation, you will be an integral part of our customer service team. Your goal will be to make every interaction with our clients a positive experience, achieving utmost satisfaction in each call. To succeed in this role, you should possess excellent communication skills, empathy, and the ability to work well under pressure.

To qualify for this position, applicants must meet the following criteria:

* Graduation from a medical allied course is required.

* Alternatively, applicants can hold an undergraduate degree in a medical allied field with at least 6 months of relevant healthcare experience.

* Additionally, candidates should have a minimum of 6 months of call center experience in the healthcare sector.

* A day shift schedule is preferred.

We offer a competitive salary of 18,267.50 per month, along with a comprehensive benefits package. If you are passionate about delivering exceptional customer service and have the necessary qualifications, we encourage you to apply for this exciting opportunity.



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