Customer Support Specialist

2 days ago


Antipolo City, Calabarzon, Philippines J-K Network Services Full time

Established in 2009, J-K Network Services is a leading IT firm specializing in digital transformation solutions to drive business growth and customer satisfaction.

Salary Range: Php 20,000 – Php 25,000

This role involves working as a Customer Service Agent to deliver exceptional support to our clients. As a member of our team, you will be responsible for answering customer inquiries via chat, assisting customers in selecting the right products, and resolving complaints in a timely manner.

About the Role:

  • Bachelor's degree holder with at least 1 year of experience in a customer-facing role.
  • Willingness to work on-site and attend face-to-face interviews as required.
  • Amenability to immediate start and flexibility to adapt to changing priorities.

Key Responsibilities:

  • To provide top-notch customer service via chat, ensuring prompt and effective issue resolution.
  • To assist customers in finding the perfect products by offering tailored recommendations.
  • To handle customer complaints in a professional and courteous manner, providing suitable solutions and alternatives within set timeframes.

We Offer:

  • A competitive salary range of Php 20,000 – Php 25,000 per month.
  • Government-mandated benefits, including HMO, 13th-month pay, vacation leave credits, and sick leave credits.

What We're Looking For:

If you're a motivated and results-driven individual with excellent communication skills, we'd love to hear from you



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